At a Glance
- Location:
Salford, Greater Manchester (city centre fringe) - Homes:
995 apartments (studio, 1, 2 and 3 bedroom) - Completion:
2020 - Buildings:
Four blocks, up to 22 storeys - Commercial space:
over 4,600 sq ft (on site) - Amenities:
gym and studio, residents’ lounges, co-working, bookable private rooms, gardens and terraces - Resident community:
over 1,550 residents (typical occupancy)
Overview
Chapel Wharf is a large-scale Build to Rent neighbourhood on the edge of Manchester city centre, close to Spinningfields and within easy walking distance of the core retail, leisure and cultural offer. Completed in 2020, the scheme has continued to perform strongly in a competitive market, supported by practical, everyday amenities and a service model focused on consistency, responsiveness and community connection.
Services delivered
- Property Management: onsite mobilisation and day-to-day building operations; resident services and communications; maintenance, contractor and compliance oversight; performance reporting and service improvement actions.
- Asset Management (select activities): monitoring operational performance (occupancy, arrears, resident feedback); budgeting support and cost control; ESG delivery inputs aligned to client requirements.
- Development Management (operational readiness support, where applicable): operational input on amenity and back-of-house design; handover and defects support; mobilisation planning into live operations.
What makes it work
The proposition is led by location and liveability: a city-centre-fringe setting with strong walkability, paired with amenities designed for real daily use. The mix of fitness, co-working and flexible social space supports a broad resident base and keeps the development relevant well beyond lease-up.
Operationally, the focus is on dependable service and clear communication. Regular resident engagement and feedback loops help shape programming and priorities, supporting a stable community feel and strong advocacy.
Amenities and spaces
- 2-storey
- Gym and studio
- Communal lounge and co-working spaces
- Bookable private rooms for dining and gatherings
- Two shared house kitchens and resident social spaces
- Gardens and terraces
- Secure cycle storage and on-site recycling facilities
Sustainability, wellbeing and operating standards
A fabric-first approach supports energy efficiency, with apartments typically EPC rated B. In-home measures include water-saving fixtures, LED lighting and smart controls to support efficient energy use. Wellbeing is supported through regular resident programming (including yoga and resident-led clubs), often delivered with local partners, alongside resident satisfaction surveying and mystery shopping to inform ongoing service improvements. Staff development and structured client reporting underpin consistent governance and performance monitoring.
Performance and recognition
- 98% occupancy
- Stabilised within 24 months
- 97.5% rent collection rate
- Homeviews rating: 100% “Recommended Landlord” score
- Love to Rent Awards 2025 – Best BTR Development (North)
